Contact SimChecker: Corrections and Questions

Corrections welcome · Reviewed 28 August 2026

This page is for corrections and questions about the guide. SimChecker is a reader’s guide to checking the SIMs on your own CNIC — we cannot look up any number or any person, because no lawful service in Pakistan can. For an unknown SIM, fraud or harassment, the official helplines below act; we do not.

Report an error in the guide

Quote the exact sentence you doubt and, if you can, the page where the correct fact lives. We re-open the first-party source (PTA, cnic.sims.pk, the statute) and either correct the sentence, weaken its label, or re-date it unchanged. The source table in sim owner details in Pakistan: the official checks (the homepage) shows the date of the latest check.

Email: [email protected]. Every message is read; corrections are checked against the first-party source before anything on the page changes.

What we cannot do

We cannot tell you who owns a number, find a caller’s name or address, unblock a SIM, or speed up any operator process. Requests like these are closed by Section 16 of PECA 2016 or belong to the operator, and messages asking for them will not get a lookup — only a pointer to the official route.

The official channels that actually act

Who to contact for a real SIM problem
ProblemWhere to go
A SIM on your CNIC that is not yoursThat operator’s franchise, with your original CNIC, for biometric block and disowning
Complaint about an operatorPTA Complaint Portal at complaint.pta.gov.pk, the PTA CMS app, or helpline 0800-55055
Fraud, blackmail or harassmentNCCIA cybercrime helpline 1799, or complaint.nccia.gov.pk
CNIC issues (lost, expired, renewal)NADRA helpline 1777 or the Pak-ID app

SimChecker answers questions about the guide; the SIMs themselves are fixed at the franchise, PTA and NCCIA.